Last Updated: 23/06/2026

At 360 Drone Service, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or engage our services.

360 Drone Service provides professional aerial videography and photography services, including 8K 360° drone filming, 4K aerial video production, editing, colour grading, graphics, and licensed music integration.

For any questions regarding this Privacy Policy or your personal information, please contact:

360 Drone Service
19 Roman Road

Leicester

LE4 4BB
Email: info@360droneservice.co.uk
Telephone: 07889446137

We may collect the following information:

• Name and contact details, including email address and telephone number.
• Company or organisation details where applicable.
• Project information and filming requirements.
• Billing and payment information.
• Communications sent via email, telephone, or website contact forms.
• Website usage information collected through cookies and analytics tools.

We use your information to:

• Respond to enquiries and provide quotations.
• Deliver our drone filming and video production services.
• Manage bookings and payments.
• Communicate regarding projects and customer support.
• Improve our website and services.
• Meet legal and regulatory requirements.

Under UK data protection law, we process personal information based on:

• Your consent.
• The performance of a contract.
• Compliance with legal obligations.
• Our legitimate interests in operating and improving our business.

We do not sell your personal information.

We may share information with trusted third parties, including:

• Payment processors.
• Website hosting providers.
• Cloud storage and backup services.
• Professional advisers, accountants, or legal representatives where required.
• Government or regulatory authorities when legally obligated.

All third parties are required to keep your information secure and confidential.

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

Project footage and customer information are stored securely and retained only for as long as necessary for business, legal, and contractual purposes.

Our website may use cookies to improve your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings.

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your data where appropriate.
• Restrict or object to certain processing activities.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO).

360 Drone Service operates in accordance with UK Civil Aviation Authority (CAA) regulations and respects the privacy of individuals and property owners. Our operations are conducted responsibly, and footage is captured only for legitimate commercial purposes.

If you believe you have been unintentionally recorded or have concerns regarding footage, please contact us so that we can investigate and address the matter appropriately.

We may update this Privacy Policy from time to time. Any changes will be published on our website, and the revised version will become effective immediately upon posting.

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact:

360 Drone Service
Email: info@360droneservice.co.uk
Telephone: 07889446137

By using our website or engaging our services, you acknowledge and accept the terms of this Privacy Policy.